I did not want to wait to write your company, your recent work at our home was perfect, from the beginning to the end, the entire team worked hard. They also showed sincere concern for our comfort. We could not be happier.
Your Company should feel fortunate to have such talented professional and considerate associates working and representing your organization. I wish I knew each Gerloff worker by name. They deserve to be commended for a job Well Done – greater than expected. Keep in mind “the job” was small compared to the work you do. Anyone would have thought that our job was first, last and only job Gerloff had to do. With thanks again and Happy 2014 wishes.Michael & Nancy Levine
I am writing this letter to inform you of the outstanding professional service we received working with the Gerloff Company in repairing a water leak in our home and the damages it caused.
Late in the evening on 9/27/2013, we discovered the carpet soaked in our guest bedroom. Early the next morning, we notified the claims department of State Farm and received authorization to contact Gerloff Company to assist with our claim. Within less than 30 minutes, Gerloff Company representatives were on site accessing the situation, immediately taking action to stop the leak and initiate the dry-out process. The water leak had spread causing damage not only to the guest bedroom but to the guest bathroom as well as to the 2nd bedroom. At this time, our work schedules were such that limited our time to commit to the all necessary repairs. The Gerloff representative assigned to oversee the job, made the restoration process smooth from coordinating the trades to fit our schedule to the time and care he placed focusing attention to details to ensure everything was done to our satisfaction.
We are very happy and pleased with the final results of the repairs to our property. Due the professionalism and care taken with our claim, we strongly recommend the services of the Gerloff Company, Inc.
San Antonio Country Club experienced a once in a lifetime water main break at 1:30am on December 7 2009, that put 7 feet of water throughout the basement and mechanical area of the Country Club. This could have been a major nightmare for the membership and their events that were heavily scheduled two days later. The Gerloff Company was on the property by 2pm with a full crew that afternoon. It was incredible, clean up was well underway and we were back open for business within 36 hours and did not miss a beat with the membership. Fortunately most of the damage was behind the scenes from the membership. Gerloff Company was in charge from the minute they arrived and had complete support from the Club to get the Club back together. They were efficient, professional, understanding of our business needs and helpful with our employees by keeping everyone informed. We could not have accomplished the miracles we did without the help of the Gerloff Company.Marvin Jones
The Gerloff Company has preformed several restoration projects for the Center. Projects have involved commercial, and multi-family facilities and range from a single-unit fire to total renovation.
All proposals include an itemized cost per room and a subtotal by line item.
Employees are responsive to inquiries, professional and courteous. Issues have been addressed and resolved in a timely manner.
I recommend the Gerloff Company to anyone that may be looking for a contractor.Donna Lee Spencer
I would share my appreciation with you concerning the outstanding repair work performed at Normangee ISD.
Every aspect of the reconstruction was handled very professionally. Gerloff completed all of the repairs 3 weeks early while providing NISD with an excellent product. All of the Gerloff employees continually informed me of any changes and updates and coordinated with TASB insurance to develop a construction plan.
I am most pleased with the consideration that the Gerloff employees provided around the active school area. Safety and noise reduction were evident as construction progressed.
I would not hesitate to recommend Gerloff to any company or school needing emergency repair work.
Once again, thank you for addressing Normangee’s needs so quickly and professionally.
“We have used the Gerloff Company when necessary to assist us with manpower, debris removal with machinery including transportation and storage of large evidentiary items. What we like about the Gerloff Company the most is it is a “one call” and a “one stop shop”. We advise the company our situation and what we need to do the job. The job gets done the right way the first time. The utilization of the Gerloff Company allows us to attend to other matters. One thing we found with the Gerloff Company is no job is too small, from large commercial structural collapses, residential fires, to automotive and transportation related incidents.”Bryan Skelly
On behalf of RGCCISD, I would like to take this opportunity to thank you for all the wonderful work you have done, not only with our community, but also with our local vendors. In regards to the Texas Department of Health, you have done an awesome job in responding quickly. Your support and cooperation are greatly appreciated. If not for you our students would be the ones to suffer and because of you they are able to continue their education in a safe environment. Once again, job well done!Mr. Arcadio Salinas Jr.
I would like to take the opportunity to thank you for allowing me to put my life together after the flood in my home. As a homeowner when something of this magnitude occurs, all of your fears surface. The knowledge about your work and the manner you went about restoring each area of my home brought me a great level of confidence in the Gerloff Company. Thank you for wowing me.Francine M. Prosser
On behalf of the Waxahachie Independent School District it is my pleasure to write a letter of reference for the Gerloff Company.
In September 2010, one of our elementary schools had a water line break in a classroom. The incident occurred over the weekend. By the time we became aware of the situation, 17 classrooms and 3 hallways were under as much as 6 inches of water. Through my initial assessment of the water damage, I thought we’d be lucky to be back in the building in two to three weeks. The Gerloff Company responded immediately. Their crews worked around the clock. Thanks to their hard work and expertise we were back in the building in three days.
In closing, I highly recommend the Gerloff Company. If you have any questions or if I can be of any further assistance, please don’t hesitate to call me at 972-923-4631.Thomas J. Collins
I wanted to thank you for the way that the Gerloff Company handled a small job for my mother. They were able to work around my elderly mothers needs in converting her bathtub to a special needs shower with handrails and a bench. She was able to stay at home and continue to use her bedroom during the renovation, which was a major concern for us. I appreciate your efforts in treating a very small job as though it were a big job.Bob McNeese
RE: 1430 Collier Server Room HVAC Project
I am writing to tell you how commendable your employees were. Prior to the actual start of the project Keith familiarized himself with the scope of the work and had his team organized and ready to go. Saturday night 10/16/2010 and Sunday evening 10/17/2010 your staff showed up when needed, worked hard, were a pleasure to work with, knew what they were doing and got the job done. Ben is the only one of your staff that I know by name. I have nothing but praise for all your other employees that worked on this project. Please express my appreciation to your staff for a job well done.Richard Walla
"In the fire investigation business many occasions my scene dictates that I have cranes, heavy equipment and their operators, welders, and work crews for the special needs involved in processing the scene of a fire. My relationship with the Gerloff Company has lasted over fourteen years and I have found them to be the exemplar of integrity and ingenuity. Gerloff has never let me down and has always accomplished any task and/or overcome any obstacle on my scenes. The Gerloff Company is my first call.Thomas B. Sing, CFI